The short version
- We only collect what you choose to send us — usually your name, phone, email, city and project details.
- We use it to answer you, give you an estimate and do the work you hire us for.
- We do not sell your personal information or share it for advertising.
- You can ask us to see, correct or delete your information at any time.
1. Who we are
This Privacy Policy explains how WallpaperCraft Pro (Wallpapercraft LLC, "we", "us", "our"), a wallpaper installation company based in Bellevue, Washington, collects, uses and protects information when you visit wallpapercraftpro.com (the "Website") or contact us about our services.
By using the Website or sending us a request, you agree to the practices described in this policy.
2. Information we collect
Information you give us
When you fill out a quote, callback or contact form, call, text or email us, we may receive:
- Your name
- Phone number and email address
- City or project location
- The service you're interested in and project details (rooms, wall size, wallpaper type, timing)
- Photos or other information you choose to send us about your project
If you hire us, we may also keep the job address, scheduling details, estimates, invoices and payment records needed to complete the work. We do not collect payment card details through the Website.
Information collected automatically
Like most websites, our hosting provider and the third-party services listed in Section 5 may automatically receive technical information such as your IP address, browser type, device type, pages viewed and the date and time of your visit. We do not use this information to identify you personally.
3. How we use your information
- To respond to your questions and requests for estimates or callbacks
- To schedule site visits, provide estimates and perform our services
- To send you messages related to your project (confirmations, reminders, follow-ups)
- To keep business, tax and accounting records
- To improve our Website and services
- To protect against spam, fraud and misuse of the Website
- To comply with legal obligations
We will not send you marketing emails or texts unless you ask us to or agree to receive them, and you can opt out at any time.
5. Third-party services
The Website uses the following third-party services. Each has its own privacy policy that governs how it handles information.
| Service | Purpose | Information involved |
|---|---|---|
| Netlify (netlify.com) | Hosts the Website and receives form submissions, which are forwarded to our email inbox | The details you enter in the form, plus technical data such as IP address |
| Google Maps | Shows our location on an embedded map | Technical data such as IP address; Google may set cookies |
| Google Fonts | Loads the fonts used on the Website | Technical data such as IP address |
| Google Business Profile | Hosts customer reviews we display and link to | Only what you choose to post on Google |
Links to other websites (such as Google Maps) are provided for convenience. We are not responsible for the privacy practices of those websites.
7. Data retention
We keep inquiry information for as long as needed to respond to you and follow up on your request. If you become a customer, we keep project and billing records for as long as required for business, warranty, tax and legal purposes. When information is no longer needed, we delete it or make it anonymous.
8. Security
We use reasonable administrative and technical measures to protect your information, including encrypted (HTTPS) connections and limiting access to the people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your choices & rights
You can contact us at any time to:
- Ask what personal information we have about you
- Correct inaccurate information
- Ask us to delete your information (unless we must keep it for legal or business-record reasons)
- Opt out of any marketing messages
Depending on where you live, you may have additional rights under applicable state privacy laws. We will respond to verified requests within the time required by law, and we will not treat you differently for exercising your rights.
10. Children's privacy
The Website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us and we will delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Significant changes will be highlighted on the Website.
12. Contact us
If you have any questions about this Privacy Policy or want to make a request about your information, contact us:
WallpaperCraft Pro (Wallpapercraft LLC)
Bellevue, Washington
Phone: (213) 645-9101
Email: wallpapercraftpro@gmail.com
Website: wallpapercraftpro.com
13. Photos & image use
The project photos and videos on this Website show our own wallpaper installation work. © 2026 WallpaperCraft Pro (Wallpapercraft LLC). All rights reserved.
You are welcome to share links to our pages. Please do not copy, download, republish or use our photos or videos (for example, on another website, in advertising or on social media) without our written permission.
Designers, publications and manufacturers who would like to use a photo of our work can request permission by email at wallpapercraftpro@gmail.com or by phone at (213) 645-9101. Tell us which image you would like to use and where it will appear. Approved uses must credit “WallpaperCraft Pro”.